Privacy Policy.

Who We Are

Elite Sport is a goalkeeper glove brand headquartered in Israel. We design, manufacture, and sell goalkeeper gloves and related equipment worldwide, with primary markets in Europe, the United States, and Mexico.

For the purposes of this Privacy Policy, Elite Sport is the data controller responsible for your personal data. Our contact details are listed in Section 14.

Data We Collect

We collect personal data in the following circumstances:

Information you provide directly:

• Name, email address, and message when you contact us via our contact form
• Name, email address, billing and shipping address, phone number, and payment details when you place an order
• Email address when you subscribe to our newsletter or marketing communications
• Any information you voluntarily share with us through social media or events

Information collected automatically:

• IP address, browser type, operating system, and device identifiers
• Pages visited, time spent on site, referral URLs, and click behavior
• Cookie identifiers and similar tracking technologies (see Section 5)
• Geographic location data at country or city level derived from your IP address

Payment information: We do not store full credit card numbers. Payment processing is handled by our third-party payment provider, which maintains its own security standards.

How We Use Your Data

We use your personal information for the following purposes:

• Order fulfillment: To process, ship, and follow up on your purchases, including sending order confirmations and tracking information
• Customer support: To respond to your inquiries, complaints, and requests submitted through our contact form or email
• Marketing communications: To send you newsletters, product launches, promotions, and other marketing materials if you have opted in
• Website improvement: To analyze traffic patterns, understand user behavior, and improve the functionality and content of our site
• Legal compliance: To comply with applicable laws, regulations, and legal processes, including tax obligations and fraud prevention
• Business operations: For internal record-keeping, auditing, and reporting purposes

Legal Basis (GDPR)

If you are located in the European Economic Area (EEA) or the United Kingdom, we process your personal data under the following legal bases as defined by the General Data Protection Regulation (GDPR):

• Contract performance: Processing necessary to fulfill an order you have placed with us or to take steps at your request before entering into a contract
• Legitimate interests: Processing for analytics, fraud prevention, and improving our services, where these interests are not overridden by your rights
• Consent: Processing for marketing communications, where you have given explicit consent that you may withdraw at any time
• Legal obligation: Processing required to comply with applicable laws and regulations

Cookies & Tracking

Our website uses cookies and similar technologies to improve your browsing experience and analyze site performance. Cookies are small text files stored on your device.

Types of cookies we use:

• Essential cookies: Required for the website to function, including shopping cart and session management. These cannot be disabled.
• Analytics cookies: We use tools such as Google Analytics to understand how visitors interact with our site. This data is aggregated and anonymized.
• Marketing cookies: Used to deliver relevant advertisements and track the effectiveness of our campaigns, only where consent has been given.

You can manage your cookie preferences through your browser settings or through our cookie banner when you first visit the site. Note that disabling certain cookies may affect the functionality of the site.

Sharing Your Data

We do not sell your personal data. We may share your information with trusted third parties only in the following circumstances:

• Payment processors: To securely handle payment transactions (e.g., Stripe, PayPal, or similar providers)
• Shipping carriers: To fulfill and deliver your orders (e.g., DHL, FedEx, or local carriers)
• Email service providers: To manage and send marketing communications and transactional emails
• Analytics providers: Such as Google Analytics, to help us understand website usage
• Legal authorities: When required by law, court order, or governmental regulation
• Business transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the acquiring entity, subject to the same privacy protections

All third-party service providers are contractually required to process your data only according to our instructions and in compliance with applicable data protection laws.

International Transfers

Elite Sport is based in Israel, which has been recognized by the European Commission as providing an adequate level of data protection. Your data may also be processed in other countries by our service providers.

When we transfer personal data outside the EEA or UK to countries without an adequacy decision, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Binding Corporate Rules where applicable
• Other legally recognized transfer mechanisms

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, unless a longer retention period is required by law.

• Order data: Retained for up to 7 years for tax and legal compliance purposes
• Contact form inquiries: Retained for up to 2 years after the last communication
• Marketing data: Retained until you unsubscribe or withdraw consent, plus 30 days for processing
• Analytics data: Retained in aggregated form; individual session data as configured in our analytics tools (typically 14 months)

When your data is no longer needed, we securely delete or anonymize it.

Your Rights

Depending on your location, you have the following rights with respect to your personal data:

• Right of access: Request a copy of the personal data we hold about you
• Right to rectification: Request correction of inaccurate or incomplete data
• Right to erasure: Request deletion of your personal data ("right to be forgotten"), subject to legal retention obligations
• Right to restrict processing: Request that we limit how we use your data in certain circumstances
• Right to data portability: Receive your data in a structured, commonly used, machine-readable format
• Right to object: Object to processing based on legitimate interests or for direct marketing purposes
• Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing

To exercise any of these rights, please contact us using the details in Section 14. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority if you believe we have not handled your data lawfully.

California Residents (CCPA)

If you are a California resident, the California Consumer Privacy Act (CCPA) grants you additional rights:

• Right to know: Request disclosure of the categories and specific pieces of personal information we have collected, used, shared, or sold in the past 12 months
• Right to delete: Request deletion of your personal information, subject to certain exceptions
• Right to opt-out: We do not sell personal information. If this practice changes, we will update this policy and provide an opt-out mechanism.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights

To submit a CCPA request, contact us at the email address in Section 14. We will verify your identity before processing any request.

Children's Privacy

Our website and services are not directed to children under the age of 16 (or 13 in the United States). We do not knowingly collect personal information from minors. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately and we will take steps to delete such information.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your browser and our servers
• Restricted access to personal data on a need-to-know basis
• Regular review of our data collection, storage, and processing practices
• Secure payment processing through PCI-DSS compliant providers

Despite these measures, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data to the best of our ability.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. When we make material changes, we will notify you by updating the "Last updated" date at the top of this page and, where required by law, by providing notice via email or a prominent notice on our website.

We encourage you to review this policy periodically. Your continued use of our website following any changes constitutes acceptance of the updated policy.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal data, please contact us: